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Administration

Billing

Manage your Pro payment card, and view and download invoices.

On the Billing page you add or manage your payment card and review what you have been charged. Free users add a card here to upgrade to Pro. Managing billing requires the Admin role.

Enterprise billing is handled through a contract, not a payment card. The card and invoices described here apply to the Pro plan only. See Enterprise.

Add or edit a payment card​

Adding a card upgrades a Free plan to Pro. See Plans.

  1. Go to Billing in the sidebar under Workspace.
  2. In the Payment method section, click Add payment card, or Edit payment information if you already have a card.
  3. Enter your card details.
  4. Save your changes.

Remove a payment card​

Removing your payment card downgrades your plan to Free. Usage beyond the Free allowance stops being available.

  1. In the Payment method section, click the delete icon next to your card.
  2. Confirm the removal.

Invoices and payments​

The Payments section lists each billing period with its usage, cost, and status. Pro plans are billed on the first of each month for the previous month's usage. For how charges are calculated, see Plans.

A billing period has one of the following statuses:

  • Paid. The charge has been settled.
  • Due. The charge is outstanding.
  • Skipped. No charge was raised for the period.

To view and download the invoice for a period, click the link icon at the end of its row.

Next steps​

  • Plans: how Free, Pro, and Enterprise billing works.
  • Usage: see a detailed breakdown of usage by mode and model.